So awkward.

Today, at a sophisticated hotel, I stepped into an elevator going from the parking garage up to the ground floor. The only person in the opening elevator is a liftboy. All friendly and open, I say: “Wow, you got to stand here all day?” – thinking: “What an unnecessary job in this modern elevator.”

Then I look at his tie a little closer and it has tiny logos of a car rental.

(I wasn’t alone and my company said he thought the same thing when he saw that guy.)